PRIVACY POLICY (UK GDPR COMPLIANT)
Effective Date: 18/04/2026
Business Name: The Intimacy Coach UK Ltd
Website: www.charlenedouglas.com
Email: [email protected]
1. Data We Collect
- Name and contact details
- Payment information (processed via Stripe)
- Course activity and usage data
- Form/quiz responses
2. How We Use Data
- To provide course access
- To process payments
- To communicate with you
- To improve services
3. Legal Basis
Under UK GDPR, we process data based on:
- Contract
- Consent
- Legitimate interests
4. Data Sharing
We do not sell your data. We may share it with:
- Stripe (payments)
- Thinkific (course hosting)
- Email platforms (if used)
5. Data Retention
We retain data only as long as necessary.
6. Your Rights
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Complain to the ICO
7. Cookies
We use cookies for analytics and functionality.
8. Contact
We may collect your name and email address when you sign up to receive communications from us, including newsletters, free resources, course updates, and promotional content. This information is used to provide you with relevant insights, relationship advice, and information about our services where you have given your consent.
Under UK GDPR, our lawful basis for processing your data for email marketing purposes is consent. You have the right to withdraw this consent at any time.
You can unsubscribe from our emails at any time by clicking the “unsubscribe” link included in all communications or by contacting us at [email protected].
We use secure third-party email marketing providers (such as Mailchimp, ConvertKit, or similar platforms) to manage and deliver our communications. Your data may be stored and processed through these providers in accordance with their privacy policies.
We do not sell, rent, or share your personal data with third parties for their own marketing purposes. Your information is stored securely and retained only for as long as you remain subscribed or as necessary to fulfil the purposes outlined in this policy.